TERMS AND CONDITIONS
ALL SALES PLACED ONLINE ARE FINAL.
ORDERS WILL BE SHIPPED OUT WITHIN 5-7 BUSINESS DAYS UPON RECEIPT.
ORDERS ARE NOT PROCESSED ON THE WEEKENDS. FRIDAY AFTER 12:00 PM IS CONSIDERED WEEKEND ORDERS.
Please allow up to 5-7 business days for order processing and verification and an additional 7-10 business days for delivery.
Prices displayed on the website are exclusive of taxes.
All orders are shipped using FedEx.
If your package is lost, stolen, or damaged please contact FedEx to file a claim to be reimbursed for your package.
We cannot accept orders addressed to APO/FPO/DPO addresses.
Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery.
We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
Creme does not accept returns for refunds, credits, or exchanges, except in the instance of an error on our part (i.e. we've sent you the wrong item or size, or the article/item is damaged or defective).
In all other instances, ALL sales are final.
Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
Packages returned without first contacting us will not be accepted. Creme must receive the returned item within seven (7) days of return authorization.
All returns are to be sent to:
321 W 21st Street
Norfolk VA 23517